iPad Won't Shut Off spinning for hours now

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iPad Won't Shut Off spinning for hours now

#1
DLartigue Jan 16, 2011 13:03 PM Post in iPad Use
iPad Won't Shut Off spinning for hours now Reply Topic

Yesterday my iPad would not get mail from my Gmail account. It would just spin and spin. (It had no problem with other web-based functions.) I went to Settings to see if I could perhaps re-enter the Gmail information, and when I selected Email, etc, Settings locked up.
I used the button to exit out of Settings and tried again. This time Settings locked up completely, so I tried to shut down. I held down the power button, got the slider, and slid it to off.
Screen went black and the little spinning wheel showed up as usual. However, it didnt go away and the iPad didnt power down. The wheel stayed spinning. And stayed. This was at 10:30 last night. Its now 8:00 am and the wheel is STILL spinning (it was not plugged in overnight).
Neither button does anything. Plugging it in doesnt do anything. Im leaving it unplugged in the hopes the battery will eventually run out and maybe that will finally clear whatever is locking the thing up.
Any clue as to what might be going on here? Is my battery run-down idea foolish?
iPad iOS 4

iPad Won't Shut Off spinning for hours now

Carolyn Samit Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Hi and welcome...
Im leaving it unplugged in the hopes the battery will eventually run out and maybe that will finally clear whatever is locking the thing up.

Probably not a good idea. It sounds like it was trying to finish a process. Unless the iPad is connected to your computer or a wall outlet and the battery completely discharges, then it cant complete that process.
When your iPad freezes when using a certain app, try Force Quitting. Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the application quits.
If that doesnt help, try resetting your iPad. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
If you still have problems, connect your iPad to your computer. Launch iTunes. Make sure the iPad is recognized under Devices on the left side of the iTunes window. Now select the Summary tab then click Restore and follow the instructions.
Carolyn
27" iMac 3.2GHz i3 MBAir iPad iPhone 3GS 4.2 iLife iWork / AirPlay / ATV2 Mac OS X (10.6.6) QTPro Intuos Epson Olympus Airport JBL

iPad Won't Shut Off spinning for hours now

DLartigue Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Thats the problem, I cant do anything with it. None of the buttons respond. I just get the spinner.
iPad iOS 4

iPad Won't Shut Off spinning for hours now

DLartigue Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Okay, just after I posted that the battery finally ran down. I now have it plugged in and got it to turn on, no problem. Gmail is acting fine and its now charging. I just successfully turned it off again.
Not sure what that was all about, but it seems to be okay now.
iPad iOS 4

iPad Won't Shut Off spinning for hours now

DLartigue Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Im marking this as answered because it looks like the battery running down was what it needed to kill whatever the process was that was hanging up the whole thing.

iPad Won't Shut Off spinning for hours now

Michael Morgan1 Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

DLartigue wrote:
Im marking this as answered because it looks like the battery running down was what it needed to kill whatever the process was that was hanging up the whole thing.
Yes it probably was, thanks form posting your solution, and welcome to Apple Discussions!
The next time this sort of thing happens, the proper first step would be to force quit the app. Following bp example is for Mail, but applies to all ...
Force quit Mail — there are 2 ways to do this
1. Double tap Home to open the Recents tray, press & hold any visible icon until they wiggle and show the red deletion buttons, then tap that button on the Mail icon, or
2. Press & hold both the Home and the Sleep/Wake buttons until the red slider appears, then release Sleep/Wake. Continue to hold the Home button until the Mail page is replaced by a home screen.
Other steps to take, if needed, are in the Tips & Troubleshooting section of your manual.
iMac G5 17" iSight 32GB 3G iPad Shuffles (1G/2G) Nano 5G Mac OS X (10.5.8)

iPad Won't Shut Off spinning for hours now

JulienD Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Thats weird, I just got the same problem today, although it happened differently:
I plugged in my iPad to sync it with iTunesIt wouldnt complete step 1 of 6 so I cancelled sync by swiping my finger on the screenI replugged it and any time I tried to sync it again, I got a message saying that a sessions couldnt be started on the iPadI chose to shut it down and thats when it wouldnt shut down and keeps spinningI guess thats the downside of unremovable battery.
Isnt there any way to do a manual reset instead of waiting days until the battery drains?
iPad iOS 4

iPad Won't Shut Off spinning for hours now

Michael Morgan1 Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Yes. Press & Hold both Home and Sleep/Wake buttons for 10 seconds, until white Apple logo appears, then let the rest of the boot process complete.
These and others described in the Guides Tips & Troubleshooting section.
iMac G5 17" iSight 32GB 3G iPad Shuffles (1G/2G) Nano 5G Mac OS X (10.5.8)

iPad Won't Shut Off spinning for hours now

JulienD Jan 16, 2011 13:03 PM
iPad Won't Shut Off spinning for hours now Reply

Thanks a bunch, Ill read that section first next time.
MacBook Pro Mac OS X (10.6.6)

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