Send not available for Draft Emails with Exchange mail account

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Send not available for Draft Emails with Exchange mail account

#1
Feb 18, 2014 18:16 PM Post in iPad Apps
Send not available for Draft Emails with Exchange mail account Reply Topic

I've an iPad 2 with iOS 6.1.3.  I travel frequently, so work remotely via VPN 90% of the time.  Company uses Exchange 2010 with activesync enabled and I will often times compose a darft email in Outlook on a laptop using the VPN so my message is on the Exchange server.  The draft is saved in Outlook and shows up on the iPad in the Drafts folder, however, in the left column of the mail app on the iPad the message will show (No Sender) and the subject line. 

 

Tapping on the message will show the message on the right, and it will show there is a recipent as well.  But there is no SEND option.  The only options available are Reply and Forward, and selecting one of those treats it now as a message I received thus all the composed text shows with the "reply" blue line on the left of the message as its a reply/forward, as well as requring to input Recipent again.

 

I didn't have this problem a few months ago, as I did this quite often.  Did something change recently with the iOS or with the mail app which now prevents me from Sending a draft email composed in Outlook 2010 from the Drafts folder of my iPad?

 

Edit: I should add that I've read through some posts in the forums and have tried both restarting the iPad2 and resetting the Mail app.  Neither appear to fix the issue.

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

I updated the iPad to iOS 7, thinking this might help. This has not fixed the issue.  Now I can't even see the draft emails which are in my draft folder in Outlook, and if I move them to another folder (which I've named *Drafts) they show up as if I received the email, not as an email which hasn't been sent yet.

 

Are there no Apple support personal with even a clue?

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

Hi there!

 

    It sounds like you're having a more complicated problem than I was, but just in case anyone out there is in the same boat, here's the solution (which I wasn't able to find in any forums thus far) to a simple problem I was having.

 

If you're using a single email account with iOS 7 on a device like an iPad 2, you've hit the cancel button on an email and selected "Save Drafts," but later realized that you're unable to find the draft folder anywhere, then the fix is actually pretty simple. All you have to do is open your email account,  hit the "Mailboxes" tab in the top left corner, tap the "Edit" button (to the right of the "Mailboxes" header), select "Add Mailbox" from the first section, and then just tap "Drafts" and "Done."

 

    Afterwards, just go to your Mailboxes tab and you should see the draft folder listed, in which will be whatever drafts you've saved so far.

 

Hope that's helpful! :)

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

The issue isn't with the Draft folder not appearing.  The issue resides with the item in the Draft folder not allowing me to send the message.  The messages show up as emails I received, even though they were created and saved as a Draft email.

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

I have this exact same problem too on my brand new iPad Air.

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

Wow - I think I just figured it out!   Open the message and then double tap on the body of the message.  The Send button appears. 

 

They could have made that easier. 

Send not available for Draft Emails with Exchange mail account

Feb 18, 2014 18:16 PM
Send not available for Draft Emails with Exchange mail account Reply

ooh Thank you PainterLady !! and agree they coulda made that easier, more obvious, more intuitive ... ect.

 

The other thing I recently found was how to attach a pic after I started writing an email, 'double tap and hold' in an empty space, the option to copy comes up ... along with the option to attach, yay !

 

thanks again MM

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