Touch screen going crazy iPad

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Touch screen going crazy iPad

#1
TiganSan Jan 6, 2011 1:03 AM Post in iPad Use
Touch screen going crazy iPad Reply Topic

For the past few weeks, the touch screen goes crazy as if an invisible finger is touching the screen in random locations. This happens regardless of if I am holding the iPad in my hand or not. I could be reading a web page and having the opah on the desk and in random it happens.
I am not using any screen protector and there are no scratches on the screen.
The iPad goes in this mode in random and it is not linked to any specific application.
The way to get it out of this mode is to hit the power button once and then unlock the screen.
Does anybody else have this issue?
Any solution to this?
Is my ipad broken?
Thanks
Sam
iPad 64GB iOS 4 Touch screen operation

Touch screen going crazy iPad

Ralph Landry1 Jan 6, 2011 1:03 AM
Touch screen going crazy iPad Reply

Hi Tiger San,
Try:
1. Power cycle the iPad, turn off and then back on.
2. Hard reset; hold both the sleep and home buttons until the Apple logo appears.
3. Factory restore by attaching to iTunes, but back up all information first so you can restore it.
If none of these steps work, in ascending order of course, then a visit to the Apple Retail store genius bar is in order. Not responding to these steps means a faulty touch screen.
iMac G5 17" Mac OS X (10.4.11) iPad (4.2.1); PM 7600/132+G4/450 (Mac OS 9.1)

Touch screen going crazy iPad

TiganSan Jan 6, 2011 1:03 AM
Touch screen going crazy iPad Reply

Thank you for your reply. As I said in my original post. Once the iPad gets in that mode I can easily resolve it by pushing the power button to lock the sreen and then unlock and resume.
My concern is that my iPad did not use to behave this way before andbnow it is.
I want to understand the possible source of the issue and if it can be resolved. I came across one other posting that had the same problem.
Thanks
Sam

Touch screen going crazy iPad

Michael Morgan1 Jan 6, 2011 1:03 AM
Touch screen going crazy iPad Reply

Ralph provided your best approach. The only thing you can do to try to prevent this is to Restore your iPad. Or, at your option, you can just take it into an Apple Store, where they will undoubtedly exchange it on the spot.
iMac G5 17" iSight 32GB 3G iPad Shuffles (1G/2G) Nano 5G Mac OS X (10.5.8)

Touch screen going crazy iPad

lllaass Jan 6, 2011 1:03 AM
Touch screen going crazy iPad Reply

Some others have had similar problem and resolution was to replace the iPad. However, a reset, or restore from backup or a restore to factory defaults may resolve the problem if it is a software corruption problem. If it still happens after a restore to factory defaults then I would call either AppleCare or make an appointment at the Genius Bar of an Apple store since it is likely a hardware problem.
Mac Mini Early 2010 OSX 10.6.5, G4 MD OSX 10.5.8 - iPad 3G & G4 Touch iOS 4

Touch screen going crazy iPad

TiganSan Jan 6, 2011 1:03 AM
Touch screen going crazy iPad Reply

Thank you all. I wil try the restore and then apple visit.
I will update this post with the result.
Thanks
Sam

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