Wi-Fi Connected but no internet access iPad

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Wi-Fi Connected but no internet access iPad

#1
Kristopherk07 Dec 10, 2010 9:03 AM Post in iPad Wi-Fi
Wi-Fi Connected but no internet access iPad Reply Topic

Able to see/authenticate and connect to network at work which is using WPA-PSK. iPad shows connected/steady connection and has been assigned IP address. However, unable to connect to Internet, acts like not actually connected to internet. Tried my iPhone and it exhibits the same issue.
Saw a few like issues posted here, but indicated fixes did not work, i.e., reboot router and iPad.
Thanks
Kris
Lenovo Idea Pad Windows 7

12 Replies - Pages : 2 [ 1 2 2 ]

Wi-Fi Connected but no internet access iPad

Doug Eldred Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

What DOES work okay on your workplace Wi-Fi network? Im sure my companys setup is different, but we have Wi-Fi, but only so our PCs can connect to the company VPN without an Ethernet cable. Just getting connected to Wi-Fi gets you nowhere in that environment.
Might you need a certificate or VPN also?
Mac Mini (2009), Apple TV, iPad Wi-Fi 16GB, 1G iPod touch, 5G Nano Mac OS X (10.6.3)

Wi-Fi Connected but no internet access iPad

Kristopherk07 Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Sorry, I should have mentioned that my Windows Mobile 6.5 Smartphone does connect and have internet access, so appears something with iPad and iPhone.
As we are a small firm, trying to figure out before calling our Network Consultant.
Lenovo Idea Pad S10-3T Windows 7

Wi-Fi Connected but no internet access iPad

virtualgeo Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

What is the router address that shows up under DHCP? If it starts with 169, youre not connected.
SONY VAIO, Windows 7 Pro 64-bit iPhone OS 3.1.3 iPad 32GB, iPhone 32 GB

Wi-Fi Connected but no internet access iPad

Tammy H Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Help!! New iPad cant connect to the internet with my wifi @ home.
Windows XP

Wi-Fi Connected but no internet access iPad

Kristopherk07 Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Had our Network consultant come out again and looks like was issue with configuration of router with DNS pointed/setup wrong. Once he adjusted that connection is fine.
Thanks
Lenovo Idea Pad S10-3T Windows 7

Wi-Fi Connected but no internet access iPad

Father Karras Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

I have this same issue at the office but heres the kick in the teeth, my iPhone works just fine. So ultimately my question is what is different about the WiFi connection on the iPad & the iPhone (I have a 3GS w/ iOS4).
Technically our IT team doesnt support iProducts so theyre not likely to spend much time trying to find a fix, their response is simply its the iPad or its Apple. Given that it works just fine @ home and @ a buddies place though it certainly seems to be something about the WiFi connection at the office. As far as I could tell, all the DHCP details were essentially the same, nothing obviously pointing to a problem. I know that they have all non essential ports turned off (which is not the case with most personal/home WiFi connections) as I wasnt able to send or receive from my gmail or hotmail until I told them which ports needed to be opened.
Anybody out there have a similar experience or is tech savy enough to have an idea of what the issue might be so I could point them in the right direction ?
Thx
PC Windows 7

Wi-Fi Connected but no internet access iPad

Vermonter84 Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Im having the exact same problem! Wifi works fine at home/coffee shops, but dose not work when Im working at the hospital, which has a large network.
I tried the work around proposed by the Princeton University IT Dept involving turning off Push notifications and mail retreival, but nothing has helped. This is very frustrating and Apple has not helped out in any way. Any ideas
It seems to potentially be a problem with the DHCP renewing the IP address too often, but Im not sure.
Thanks to anyone with ideas.
MacBook Mac OS X (10.6.4)

Wi-Fi Connected but no internet access iPad

JimHdk Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Vermonter84 wrote:
Im having the exact same problem! Wifi works fine at home/coffee shops, but dose not work when Im working at the hospital, which has a large network.

I tried the work around proposed by the Princeton University IT Dept involving turning off Push notifications and mail retreival, but nothing has helped. This is very frustrating and Apple has not helped out in any way. Any ideas

It seems to potentially be a problem with the DHCP renewing the IP address too often, but Im not sure.

Thanks to anyone with ideas.

Most likely your problem has nothing to do with the Princeton University problem (this is actually ancient history at this point).
Presumably you have updated your iPad to the latest OS software which is now at 3.2.2?
You arent very specific as to what your problem is but if your problem is that you simply cannot connect to the hospital network and that network requires credentials (e.g., user-id/password) requested via Safari then turning off Autofill in Safari may help. Go to Settings > Safari > Autofill and turn this OFF.
IPad 64GB iPhone OS 3.1.3

Wi-Fi Connected but no internet access iPad

bpatel8579 Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Hello,
I bought Ipad in april and had no problems until yesterday. Unable to use WiFi to connect to internet. It shows that WiFi is connected but Safari cannot open any webpages - says Safari cannot open webpage as it is not connected to internet. Other computers are connecting fine. WiFi connected but no internet access. I have already done basic troubleshooting - updated software to 3.2.2, rebooted multiple times, network reset multiple times, renew lease multiple times, forget this network, increased brightness, autofill OFF in Safari etc. and no resolution.
PLEASE HELP. without internet connection Ipad is useless.
Thanks
Ipad

Wi-Fi Connected but no internet access iPad

Vermonter84 Dec 11, 2010 3:00 AM
Wi-Fi Connected but no internet access iPad Reply

Thanks for your reply.
Yes, I have updated to 3.2.2. I checked the autofill settings in Safari and it was already turned off. The network Im having problems with is a hidden network with no security settings. iPad will connect with full signal, but allow no internet access via safari or any other app. I tried resetting the network settings and performed a full restore (twice) with no luck. Computer, iPod touch and cell phone work fine on this network. I even called the hospital IT help desk, but they, of course, had no clue what was going on.
Any ideas? Thanks so much!
MacBook Mac OS X (10.6.4)

12 Replies - Pages : 2 [ 1 2 2 ]

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